What is GearGenius.ai ShopOS?

ShopOS is a diagnosis-first shop workflow system designed for small repair shops, educators, and mobile or fleet teams. It gives teams one place to run intake, repair tracking, verification, approvals, and billing preparation while keeping technician tools at the core of the operation.

How much does ShopOS cost?

GearGenius.ai ShopOS Standard is $249 per month per organization. That price reflects the live workflow-first feature set for single-shop operators, while larger rollouts and deeper support remain custom quoted.

What features are included in ShopOS Standard?

ShopOS Standard includes diagnosis-first intake, estimates, work orders, verification routing, manager triage, analytics, and approval or payment link workflows with manual sharing when needed. AI voice and photo intake assistance are live in-product, while automated messaging and broader delivery automation are still being finished.

ShopOS Standard • Workflow-First

Diagnosis-First Management for Independent Shops

GearGenius.ai ShopOS gives small and medium independent shop owners a practical service board for intake, repair tracking, verification, and manager oversight. Ditch the $300+/month bloated enterprise systems for a tool built around the reality of diagnosis. Manual approval and payment sharing work today, allowing you to maintain personal touch while automated delivery is finished on our roadmap.

Start for $249/mo Explore Features

ShopOS Standard is $249/month per organization for the live workflow core. Larger rollouts, multi-location needs, and deeper support stay custom quoted.

Built for Shops That Need Control, Not Enterprise Bloat

ShopOS focuses on the workflow that actually runs the day: diagnosis, dispatch, verification, and clean handoffs.

Small & Midsize Shops

Streamline intake, daily brief views, and billing readiness. Managers get triage and queue control while technicians stay focused on diagnosis and repair.

Educators & Schools

Give students real-world workflow experience. Organize classes as teams, review work entries, track skill progress, and run a structured verification loop.

Mobile & Fleet Teams

Connect decentralized technicians easily. Track remote dispatches, share approval links manually when needed, and monitor team analytics from one manager dashboard.

What Works Today

The live workflow is stronger than the automation layer

ShopOS sits on top of FlatRate Pro's technician-first tools and gives small teams one place to move the job forward with fewer handoff gaps.

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See Every Job, Stop Every Switcheroo

Operate the job from intake through estimate, repair, verification, and invoice readiness in one place. Stop losing time between disconnected software. Get customer approvals faster by generating approval links from the estimate and payment links once an invoice is created, so authorization and billing keep moving without delaying the bay.

Capture faults, promises, and dispatch context in one diagnosis-first intake
Build estimates and keep promise-time accountability visible
Review work before verification, invoicing, and customer closeout

Spot Bottlenecks Before They Hurt You

Instantly see which jobs are stuck and who needs coaching today. Run your team operations, catch diagnosis errors early, and clear blockers from one manager workspace.

Find stuck jobs fast before a customer calls complaining
Make sure inexperienced techs aren't guessing with our QA Verification loop
Review connected technician work history for targeted coaching

ShopOS Centralized Dispatch and Triage Board

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Know Exactly Who Your Profit Centers Are

Stop guessing if you had a good week. Real-time insights track true shop health based on diagnosis volume, dispatch speed, and billed hours—not just back-office accounting.

See which technician is beating book time and who is dragging
View shop-wide labor efficiency at a glance
Balance the schedule by checking pacing before assigning heavy jobs

Current Rollout Boundaries

What is still being finished

We skipped building bloat to focus on your core problem: diagnosis-first repair. Here’s exactly what the $249/month standard plan gets you right now, and what is still rolling out.

Available now

Diagnosis-first intake, estimates, work orders, and production-ready verification loops that connect your technicians
Approval-link and payment-link workflows with delivery visibility and manual sharing from your own email/SMS when needed
Manager hub, queue control, parts-readiness flow, and shop analytics to measure tech efficiency

Coming next

Broader automated email and SMS delivery for approvals and payment links
Broader customer payment automation beyond the live invoice and payment-link workflow

What's Next

The roadmap builds on the workflow that already exists

The point of ShopOS is not to pretend the automation layer is done. It is to give smaller shops a serious service board now, then layer in automated messaging, stronger billing delivery, and deeper repair intelligence as those surfaces harden.